Leverage of Space

As I have been in Business Analyst (BA) and Product Owner (PO) positions for a long while, customer focus and feedbacks were always quite important for me. I am working at a company where we, POs can't really talk directly to clients (our end users) - or just once in a while. But luckily there are people at the company whose profession is talking to clients. But we POs obviously always want to be closer to clients, willing to be involved in client meetings as many times as possible, because that makes a lot of sense when it comes to implementing stuff based on client feedbacks. So we want to talk to clients directly, because we think we know the most about our product (as we are the owners of it, right?) so who could be more appropriate than us to talk to the client? Well.. Today a phone call changed my mind...  We have a weekend house and sometimes ago the pipes broke in the wall. We have insurance so I immediately logged this incident online. The insurance's onli...

This is the third morning I wake up very early because our neighbors are very loud and they are continuously arguing on something. 😠 I couldn't fall asleep again so I was thinking. Was thinking about why I can hear every single word they are yelling at each other.  I had bunch of thoughts then, a mini root cause analysis in my mind.  Why I am hearing these stuff?  W hy isn't there good enough insulation in the house?  W hy the hell I cannot make the constructor change this?  Well, w hy the hell we hadn't discussed it with them in advance, when it would have been easier to amend anything?? Actually...why the hell they don't care/don't want to know these stuff?  And that's the point! They don't want to know. Constructors never want to learn from their mistakes. Or they don't dare to learn?... The "normal" way of a house handover is if the constructors manage to hand it over and if the buyer doesn't notice the deficienc...